Last Updated: October 28, 2025
These Terms of Service (“Terms”) govern your access to and use of the services, software, websites, mobile applications, APIs, and related technology (collectively, the “Services”) provided by NeoCraft Technologies Private Limited (“NeoCraft”, “we”, “our”, or “us”). By accessing or using our Services, you agree to be bound by these Terms.
NeoCraft provides a range of technology solutions, including but not limited to:
These Terms apply to all engagements, whether through direct contracts, digital platforms, or software-as-a-service (SaaS) offerings.
By using our Services, signing a contract, or accessing any NeoCraft product, you confirm that you are at least 18 years old and legally competent to enter into binding agreements. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Certain Services may require registration or authentication. You agree to provide accurate and complete information when creating an account and to keep your credentials secure. We may use verification methods such as One-Time Passwords (OTP) for account access or identity confirmation. NeoCraft is not responsible for unauthorized account access resulting from user negligence.
Unless otherwise agreed in writing, NeoCraft retains all intellectual property rights in its pre-existing software, frameworks, tools, and methodologies used to deliver the Services. Upon full payment, ownership of project-specific deliverables (such as source code, documentation, or applications) will be transferred to the client as outlined in the project agreement.
Both parties agree to maintain strict confidentiality regarding all proprietary or sensitive information shared during the course of a project. Confidential information may only be disclosed when required by law or with prior written consent.
Payment terms, milestones, and invoicing schedules will be defined in the respective Statement of Work (SoW) or contract. All payments are due as specified, and delays may result in suspension of services. Prices are exclusive of applicable taxes unless otherwise stated.
To the fullest extent permitted by law, NeoCraft shall not be liable for any indirect, incidental, or consequential damages (including loss of data, profits, or revenue) arising from the use or inability to use our Services. Our total liability shall not exceed the fees paid by the client for the specific service giving rise to the claim.
NeoCraft handles all personal and client data in accordance with its Privacy Policy. By using our Services, you consent to the collection and use of information as outlined in that policy, including the use of phone numbers for secure authentication and OTP-based verification.
Our Services may integrate with third-party tools, APIs, or platforms. NeoCraft is not responsible for the actions, content, or privacy practices of these third parties. Users are encouraged to review their respective terms and policies.
Either party may terminate a project or account with written notice if the other party materially breaches these Terms and fails to remedy such breach within a reasonable period. Upon termination, the client must pay for all work completed up to the termination date.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
NeoCraft may update these Terms periodically to reflect changes in our services or applicable laws. The updated version will be posted on our website with the effective date.
For any questions regarding these Terms, please contact:
Email:
manish@neocraft.com
Address: Ex 3 and 4, 4th Floor, Xeno Space H No
1-98/6/28 & 1-98/6/50, Plot No 28 & 50, Arunodhaya Colony, Madhapur,
Hyderabad, Telangana, India – 500081